Best Practices: Building Your Business with Customer-Focused Solutions
What makes the world s top companies so adept at providing stellar customer service How do they meet the needs of every customer and still turn healthy profits And, most important, how can you adapt their practices to fit your business Thanks to over six years of ongoing research and an investment of 30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world class companies Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how than forty best practices companies focus on their customers, create growth, reduce cost, and increase profits Managers of any business in any industry can adapt and apply what those companies do best Unlike most books based merely on an author s own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just in time manufacturing to its rapid delivery of parts between supplier and customer The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Best Practices Building Your Business with Customer Focused Solutions What makes the world s top companies so adept at providing stellar customer service How do they meet the needs of every customer and still turn healthy profits And most important how can you adapt t
Title: Best Practices: Building Your Business with Customer-Focused Solutions
Author: Arthur Andersen
Best Practices Database This searchable database contains over , proven solutions from than countries to the common social, economic and environmental problems of an urbanizing world. Home DiversityInc Best Practices Wells Fargo Advisors Heather Hunt Ruddy Shares How She s Successful in a Male Dominated Industry New Construction Building Commissioning Best PracticeNew Construction Building Commissioning Best Practice Table of Contents Section Introduction . Overview and Purpose Best Practices For Building Client Relationships The success of a BB company hinges largely on strong client relationships, especially for a small or early stage company At Lab, exceptional client service constitutes a core value for the Best Practices for Effective Team Building As we approach the quarter pole of the st century, it has become apparent that the pace of technological change is not slowing down Rather, we ve come to expect disruptive, industry altering innovation as the new norm. Mitigation Best Practices FEMA This page is meant to provide you with additional resources and information to supplement the best practices The Best Practices Portfolio is a collection of ideas, activities projects, and funding sources that can help reduce or prevent the impacts of disasters. Best practice A best practice is a method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved by other means or because it has become a standard way of doing things, e.g a standard Steps to Building a Best practices Ethics Many of today s most successful organizations have established some forward thinking best practices for doing and better work with fewer people. Best Practices for Designing and Building Pods are fundamental to Kubernetes orchestration Understanding how to design and optimize pods for Kubernetes is the first step towards creating a secure, stable, and efficient service in Kubernetes. Best Practices for Building a Microservice A curated a set of pragmatic practices for building a microservice architecture that fits well with modern web and cloud technologies.